Last Updated: March 10, 2026.

This Return and Refund Policy explains how Opulenzza Co LLC handles service cancellations, refund requests, and billing issues. By purchasing our services, you agree to the terms outlined below.

Contact Information

If you have any questions regarding cancellations or refund requests, please contact us using the following details:

Opulenzza Co LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: owner@opulenzzacollc.online
Phone: +1 (702) 425-1872

General Policy

Our services involve marketing strategy, campaign management, and digital consulting. Because many of these services require immediate planning and resource allocation, refunds are limited and subject to the conditions described below.

Refund Eligibility Period: Up to 7 days after purchase if the service has not been started.
Refund Processing Time: Approved refunds are typically processed within 10 business days.
Cancellation Requests: Must be submitted before the service work begins.

Order Cancellation

Customers may request cancellation of a purchased service within 24 hours of the original purchase by contacting our support team.

If work has already started, cancellation may not qualify for a full refund. In certain situations, a partial refund may be issued based on the portion of work already completed.

Service Conditions

Refund eligibility depends on the status of the service:

Refund Request Window
Requests must be submitted within 7 days of purchase if the service has not yet been delivered or initiated.

Completed Services
Services that have already been completed, delivered, or substantially fulfilled are not eligible for refunds.

Proof of Purchase
Customers must provide an order confirmation, invoice, or transaction reference when submitting a refund request.

Non-Refundable Services
The following services are non-refundable once delivered or initiated:

  • Custom marketing strategy development

  • Advertising campaign setup or configuration

  • Consulting sessions or advisory services

  • Completed digital marketing assets or deliverables

How to Request a Refund

To submit a refund request, please follow these steps:

  1. Contact Support
    Send an email to owner@opulenzzacollc.online including your order number and reason for the request.

  2. Review Process
    Our team will review the request and determine whether it qualifies under this policy.

  3. Decision Notification
    You will receive confirmation regarding approval or denial of the request.

Refund Processing

Once a refund request is approved:

  • Customers will be notified within 5 business days.

  • Refunds will be issued to the original payment method used for the purchase.

  • Processing may take up to 10 business days depending on the payment provider.

After processing, a confirmation email will be sent.

If the refund does not appear after the expected timeframe, please contact your payment provider or financial institution.

Exchanges

Because our services are digital and marketing-related, exchanges are generally not applicable. However, if a delivered service does not match the agreed scope, we will review the issue and work to resolve it.

Special Cases

Service Delivery Issues
If a delivered service does not match the agreed project scope, please notify us within 48 hours so the matter can be reviewed.

Billing Errors
If you believe you were charged incorrectly, contact us immediately so we can investigate and correct the issue.

Processing Timeframes

Refund Request Review: Up to 5 business days
Refund Issuance: Up to 10 business days after approval

Business Address

Opulenzza Co LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States